Tawakal Express is an international money transfer service offering its customers these values.
Convenient: Our business model is based on providing easy-of-reach and easy-of-use to our clients, making it easy for them to accomplish their money remittance needs. Being that through the internet or telephone, opening our own locations or establishing agency relationships with already developed points of sales and/or services dedicated to money transfers.
Fast: Our clients demand that we complete their transactions in the shortest possible time. On the other hand, international laws mandate analysis and reporting of certain transactions if above certain thresholds or/and if deemed suspicious. We recognize that it is through the use of state-of-the-art technology and systems that our company will be able to deliver a service that is fast and, at the same time, fulfil any regulatory requirements.
Reliable: Financial services organizations succeed or fail based upon their ability to maintain customer and partner trust. Reputation not only depends on our ability to maintain operational efficiency, but also the ability to manage operational risk. Compliance with legal requirements and government regulations is an integral part of our business. Stringent focus on compliance procedures and the company's role within its regulatory environment are also important drivers of trust in our brand and management team.
Cost effective: The global funds transfer business is very competitive, and we face a variety of competitors across our business. We compete for agents and customers on the basis of value, service, quality, technical and operational differences, price and financial incentives paid to agents once they have entered into an agreement. Our clients will perceive an added-value from our services because they will know that they are not paying more for our service than they would normally pay, had they chosen another regulated and licensed remitter.